Career Advice

Use a job shadow to learn about travel operations

Added to the archive on 15 November 2026.

Make a short observation session in travel operations useful for your career decision.

Before the visit, agree what you can observe and which information is confidential. Ask to see the sequence of a task involving bookings, itinerary changes and supplier confirmations. Notice where a colleague checks a detail, asks for input or records the handover. Keep notes about the process without copying private records.

Reflect on what you saw

Go home with one question about seasonal work, hours and cancellation procedures and one work habit you want to learn. If useful, practise with a fictional itinerary checklist using invented details. Thank the person who hosted you and explain one thing you learned from their time.