Career Advice

Map a move into e-commerce operations

Added to the archive on 15 November 2026.

Identify the parts of your past work that transfer to e-commerce operations.

Write down three jobs or activities you have done. For each, identify a task you could explain to a person who was never there. Then compare the list with adverts that mention online orders, dispatch and returns. A connection might be a checking habit, a record you kept or a situation where you knew when to ask for help.

Try a small work sample

Draft an order exception log. Use fictional information and write a short note explaining how you approached one decision. Save the sample alongside your job search notes. Use it to decide what to learn next and what evidence to discuss with a recruiter.