Recruitment Tips

Improve the first-day briefing for distribution planning hires

Added to the archive on 15 November 2026.

Give new starters in distribution planning enough information to get to work and ask for help.

Before the first day, confirm the reporting address, start time, person to ask for and any practical details about depot access, start times and route changes. Send the information through the agreed channel. Tell the starter what to bring and who to contact if their travel is disrupted.

Pair a task with a check-in

Introduce one work item involving load timing, depot schedules and customer deliveries and explain who reviews it. Show how a dispatch exception register fits into the day. Schedule a short check-in before the person goes home to discuss what they tried and what they should practise next.